Welcome to Strivia. These Terms of Service ("Terms") govern your access to and use of the Strivia platform, including all AI-powered bots, tools, features, and services made available through our website at strivia.ai and any associated applications (collectively the "Service").
Strivia is operated by Kurt Bartolo (trading as Kodly), a self-employed individual registered in Malta with VAT number MT 2750 1130.
By creating an account, starting a free trial, or subscribing to any Strivia plan, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
If you are using Strivia on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.
Throughout these Terms, the following definitions apply:
To use Strivia you must:
By using Strivia you represent and warrant that you meet all of the above requirements.
When you create an account you must provide accurate, current, and complete information. You are responsible for keeping your account information up to date.
You are solely responsible for:
Strivia will not be liable for any loss or damage arising from your failure to protect your account credentials.
We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being used fraudulently.
All new workspaces receive a 14-day free trial with access to the features available on their selected plan. No payment information is required to start a trial.
The trial period is provided to allow you to evaluate the Service. At the end of the trial period, access to paid features will be restricted unless you subscribe to a paid plan.
We reserve the right to modify trial terms, duration, or availability at any time without prior notice.
Strivia offers paid subscription plans on a monthly basis. The features available under each plan are described on our pricing page at strivia.ai/pricing. We reserve the right to modify plan features, pricing, or availability with reasonable notice.
By subscribing to a paid plan you authorise Strivia to charge your chosen payment method on a recurring monthly basis. All prices are displayed in Euros and are inclusive of any applicable taxes unless stated otherwise.
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. We will make reasonable efforts to notify you by email before your subscription renews.
We reserve the right to change subscription prices. We will provide at least 30 days notice of any price increase. Continued use of the Service after a price change takes effect constitutes your acceptance of the new price.
All payments are subject to our Refund Policy, available at strivia.ai/refund-policy. Please read our Refund Policy carefully before subscribing.
If a payment fails, we will attempt to notify you by email. Continued failure to pay may result in downgrade or suspension of your workspace until payment is resolved.
You may cancel your subscription at any time through your workspace billing settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date.
Following cancellation your workspace data will be retained for 30 days after the subscription expires. After this period your data may be permanently deleted and cannot be recovered. We strongly recommend exporting any data you wish to keep before cancellation.
You agree to use Strivia only for lawful purposes and in accordance with these Terms. You must not use the Service to:
We reserve the right to investigate any suspected violation of these terms and to take appropriate action including suspension or termination of your account.
Strivia's bots are powered by third-party AI models including Anthropic's Claude and Google's Gemini. AI-generated responses are probabilistic in nature and may contain errors, inaccuracies, or outdated information. You must not rely solely on AI-generated content for important business, legal, financial, or medical decisions.
You are solely responsible for reviewing, verifying, and approving all content generated by Strivia's bots before using it, sharing it, or acting on it. The approval system built into Strivia is provided specifically to give you control over bot actions — use it.
Nothing generated by Strivia's bots constitutes professional legal, financial, medical, or any other regulated professional advice. Always consult a qualified professional for advice specific to your situation.
Your use of Strivia's AI features is also subject to the terms of our third-party AI providers. We are not responsible for the availability, accuracy, or behaviour of third-party AI models.
You retain ownership of the content you input into Strivia. You also own the output generated by the bots in response to your inputs, subject to any restrictions imposed by our third-party AI providers.
The Brain feature allows you to store business-specific knowledge including pricing, costs, brand identity, and other information that the bots use to personalise their responses.
You are responsible for the accuracy of all information stored in your Brain. Strivia is not liable for any errors, omissions, or outdated information in your Brain that result in inaccurate bot outputs.
You must not store in the Brain any information that you do not have the right to use, any personal data of third parties without appropriate consent, or any information that violates applicable law.
Strivia offers integrations with third-party services including WhatsApp Business, Gmail, Outlook, Google Calendar, and Meta Ads. By connecting these integrations you:
You may disconnect any integration at any time from your workspace settings.
As a workspace owner you are responsible for all activity that occurs within your workspace, including the actions of team members you invite.
By inviting a user to your workspace you represent that you have their consent to share their email address with Strivia for the purpose of sending the invitation.
Workspace members are assigned roles that determine their level of access. You are responsible for assigning appropriate roles and managing member access. Strivia is not liable for any actions taken by workspace members that you have authorised.
You may remove team members from your workspace at any time through your workspace settings. Removed members will immediately lose access to the workspace and its data.
The Strivia platform, including its design, code, branding, bot personalities, and all associated intellectual property, is owned by Strivia and protected by applicable intellectual property laws. Nothing in these Terms grants you any rights in our intellectual property beyond the limited licence to use the Service as described in these Terms.
You retain all intellectual property rights in the content you create and upload to Strivia. By using the Service you grant Strivia a limited, non-exclusive, royalty-free licence to store, process, and transmit your content solely for the purpose of providing the Service to you.
If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use that feedback without restriction or compensation to you.
Your use of Strivia is also governed by our Privacy Policy, available at strivia.ai/privacy-policy. By using the Service you consent to the collection and use of your information as described in the Privacy Policy.
Each party agrees to keep the other's confidential information strictly confidential and not to disclose it to any third party without prior written consent. This obligation does not apply to information that is publicly available, already known to the receiving party, or required to be disclosed by law.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRIVIA DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO:
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRIVIA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions our liability is limited to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Strivia and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in connection with:
You may terminate your account at any time by cancelling your subscription and contacting us at support@strivia.ai to request account deletion.
We reserve the right to suspend or terminate your account and access to the Service at any time with or without notice if we believe you have violated these Terms, engaged in fraudulent or illegal activity, or if we are required to do so by law.
Upon termination all licences granted to you under these Terms will immediately cease. Your workspace data will be retained for 30 days after termination, after which it may be permanently deleted.
Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law will survive termination of these Terms.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will make reasonable efforts to provide advance notice of significant changes. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
We may update these Terms from time to time. When we make material changes we will notify you by email and update the effective date at the top of this page. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
If you do not agree to the revised Terms you must stop using the Service and cancel your subscription.
These Terms are governed by and construed in accordance with the laws of Malta. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malta.
Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute informally by contacting support@strivia.ai and allowing 30 days for resolution.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it will be severed. The remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Strivia regarding the Service and supersede all prior agreements, representations, and understandings.
If you have any questions about these Terms of Service, please contact us:
Email: support@strivia.ai
Website: https://strivia.ai
Response time: We aim to respond to all enquiries within 2 business days
These Terms of Service should be read alongside our Privacy Policy and Refund Policy, both available on our website at strivia.ai.